Frequently Asked Questions
Everything you need to know about your Thrasher gear.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. You will receive a confirmation email with tracking information as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed apparel within 30 days of purchase. Items must have original tags attached. Please note that skateboards and hardware cannot be returned once assembled.
Do you ship internationally?
Yes, we ship Thrasher merchandise worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I know what size to order?
Our apparel generally follows standard unisex sizing. We recommend checking the specific size chart located on each product page to ensure the perfect fit for hoodies, tees, and jackets.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and Apple Pay for a secure checkout experience.
Can I change or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make changes, though we cannot guarantee modifications once an order is in fulfillment.